Employees Archives - Universal Circulation

Alex Abraham – Outside Sales Manager

Universal Circulation is ethical and moral in everything they do. They understand the importance of great customer service and constantly go above and beyond to please their customers. I have seen this repeatedly in their relationships and interactions with retail customers, corporate clients, and even associates. Universal Circulation’s corporate culture is one of family, hard work, and success. It is a pleasure to be a member of the Universal Circulation family.

David Rojas – Outside Sales Manager

Unlike the many companies I have worked with over the years, UC’s doors are always open and the opportunities are endless. They give us all of the tools we need to be successful. If you think you have what it takes, take the UC challenge and come aboard!

Ansley Burgess – Quality Assurance Specialist

I love it here! UC is a place where all employees enjoy a sense of belonging, camaraderie, and mutual respect. One of my main goals here is to ensure the highest integrity and quality of retention and renewal sales here at Universal. I work closely with management to improve the performance of every sales representative while ensuring that compliance with industry regulations and standards are met.

Randy Kalaf – Quality Assurance Specialist


I have only been with Universal Circulation for a short time now. As a Quality Assurance Specialists, I help ensure the utmost integrity of our sales calls. Our division works with management and our sales staff to not only meet the industry standards, but exceed them. I enjoy working with the fine and talented group of professionals here. I appreciate the team spirit and the way we all work together to make work an enjoyable place.


Carrie McCoig – IT and QA Supervisor

I am the Information Technology and Quality Assurance Supervisor here at Universal. I have been with the company for 2 ½ years and I love it! Everyone works together as a team to get the job done quickly and efficiently. Management is hands-on and always willing to give us guidance. On a regular basis, our President, Michael Kapczynski, talks with all employees about how we are, how the office is functioning and asks for our suggestions on how to improve it. After these last 2+ years, I can’t imagine working anywhere else!

Nicole Cobb – Director of Administration

As the Director of Administration for UC, I have many tasks to accomplish on a daily basis and love the challenges that are given to me as well. I have worked with Universal for 4 years. UC is an amazing company to work for, very family oriented. I learn something new every day about the sales industry. Everyone at UC is a valuable team player and that’s what it takes to have a successful business.

Chris A. Suhareanu – Retention Specialist – BBB Division

I’ve worked with UC for over 3 years now and it is by far the best job I have ever had! I have had other sales experience before working here but, I have learned much more than I ever thought I would from the hands on training from the management and senior reps. Working at the retention office is fast paced, fun, and I love the high ratio of closing that the job requires. I’m proud to work for such a great company that is family oriented and cares for their employees.

I’m also grateful to belong to the UC Diamond club which has taken me to Las Vegas and given me other prizes, perks and rewards. UC provides an environment of highly motivated individuals that want to see you succeed. I look forward to working at UC for many years to come.

Angelina Vasquez – Outside Sales Manager

UC has given me opportunities beyond anything I could have asked for. I learned from some of the top people in our industry. I feel confident in what I do because of the team I work with. UC is a professional group like no other. I have been a member of the team for 17 years.

James Cunningham – Training Manager

I have been employed with Universal Circulation for over 20 years. Before my arrival, I sold a vast array of products. They include bottled water, earthquake bracing, encyclopedias, water filters, cameras, bumper stickers, newspapers, specialty items, cars, and advertising. To sum it up, I have sold everything in the book. Now, over the last 20 years, I have found a home at UC. I thrive in the competitive environment and camaraderie that is the essence of UC. I am now 59 years old, with 38 years of sales experience under my belt. Retirement is not on the horizon. It’s just too much fun here at my home away from home, UC.

Charlie Eisenberg – Vice President of Sales

Within a year of my college graduation, I began my career with Universal Circulation. The changes over the years have been both challenging and rewarding. I started as a sales rep and quickly moved on to overseeing the retention phone room. My responsibilities evolved into running departments that have done everything from filling seats with doctors at continuing education seminars or sales presentations, to securing contracts for logistics companies, to collecting country club dues or accreditation fees for Better Business Bureaus.

Client relationships last here because our success is defined by how successful our clients are. When it comes times to retire, I will look back on my career here at UC with pride and a sense of accomplishment as mirrored by the sentiments of my dedicated team.