Bill Yawman – Circulation Sales Channel & Retention Manager, Union Tribune – San Diego, CA

I would like to take this opportunity to commend you and your organization on the excellent job you did for the San Diego Union Tribune. I have been extremely pleased with all aspects of the circulation retention telemarketing efforts you made on our behalf. Your performance has continually exceeded our expectations. I had the pleasure of meeting many members of your organization and found them all to be helpful, cooperative and competent. Your entire team has made me feel that they were concerned with the success of our programs